• Look for your Insurance Policy Number.
  • Contact your Insurance Agent or your Insurance Company.
  • Take steps to prevent any further loss.
  • Complete the attached Claim Form and submit to your Insurance Company or to us for onward transmission.


For more info: +254 707 050 376 or support@claimsdotinssol.co.ke  

We offer a couple of options for uploading documents on our CIS Online Portal. Access is available to our registered partners only. 

Other ways to submit a claim to us:

1. By Phone: +254 707 050 376
2. By Email: support@claimsdotinssol.co.ke  
3. By SMS: Text “claim” to +254 746 281 356

All claims updates and status are posted on our CIS Online Portal. Please contact your assigned claim professional for more information or call us at +254 707 050 376 or support@claimsdotinssol.co.ke 

If you have a claim-related question, please contact your claim professional for updates or login the CIS Online Portal.

If you do not have your claim professionals contact information, you can call us at +254 707 050 376 or support@claimsdotinssol.co.ke  

Access to the CIS Online Portal is exclusive. To sign up to our portal, please send a request to info@claimsdotinssol.co.ke or visit our Head Office at Malik Heights, 7th floor. Off Ngong Road, Nairobi for more information.

Need Help with Insurance Claims or Consultation?

Since 2019, Claimsdot Insurance Solutions (CIS) has been adjusting claims for Insurance Companies and self-funded entities.